The timeline for building a website varies depending on the complexity and specific requirements of the project. Typically, a standard website takes about 3-4 weeks from start to finish. For custom websites that include all the bells and whistles, the development time can be longer. Rest assured, if you opt for a custom website, we will provide you with a detailed timeframe upfront, tailored to match the extent of work required to bring your vision to life.

Expect to see strategic outcomes within just 90 days of launching your website. Our initial focus is on maximizing your site’s potential through Google, optimizing both traffic and SEO for better visibility and engagement. Additionally, for an accelerated return, consider our separate option of targeted advertising. This dedicated advertising strategy can further enhance your online presence and draw in your target audience more quickly and effectively.

We are committed to providing exceptional post-purchase support to ensure your website continues to run smoothly. For any support needs, you have two convenient options:

1. Ticketing System: You can submit a support ticket through our dedicated ticketing system. This is the fastest way to get your issue addressed by our technical team.
2. Email Support: Alternatively, you can send us an email at [email protected] with a detailed description of your issue or query.

Please refer to our Service Level Agreements (SLAs) for detailed information on response times. We’re here to help and ensure your experience with us is as seamless as possible.

Absolutely! After we build your website, we offer a personalized training session during the final verification process. This session is designed to show you how to make updates to your website, including adding new content, creating pages, and making minor adjustments. However, if you prefer not to manage these updates yourself, there’s no need to worry. You can simply submit a ticket, and our team will take care of the updates for you, which is included in your monthly service price. For more detailed information on adjustments and the extent of updates covered, please refer to your website service contract.

Yes, we ensure your initial website is SEO-optimized to help improve its visibility on search engines right from the start. This includes optimizing the site structure, meta tags, and content for your main pages. If you require SEO updates for new posts or wish to enhance your site’s SEO further, we offer additional SEO services for a fee. Our goal is to make your website not only visually appealing but also easily discoverable by your target audience.

Yes, we conduct extensive testing to ensure your website is formatted and responsive across all standard digital platforms, including PCs, tablets, and cell phones, providing an optimal viewing experience for your visitors. However, please note that some special devices, such as new folding display phones, may not be fully optimized just yet due to the evolving nature of these technologies. Rest assured, we continually update our practices to include new and emerging devices as standards evolve.

For basic websites, we prioritize your security by employing strong passwords, two-factor authentication (2FA), and ensuring your website is always up to date with the latest software versions. These measures form the foundation of our security strategy to protect your site from unauthorized access and potential vulnerabilities. In addition to these preventive measures, we have comprehensive disaster recovery, incident response, and data backup plans all outlined in our Website Service Contract (WSC). These plans are meticulously designed to ensure quick recovery and minimal disruption in the unlikely event of a security incident or data loss.

We elevate our security approach by hosting your site on Amazon Web Services (AWS). AWS provides advanced security features that can be tailored to meet specific regulatory demands, offering an additional layer of protection and compliance. This ensures that your site not only performs well but also remains secure under various conditions. Our proactive approach to security, combined with detailed planning and AWS’s robust security features, gives you peace of mind knowing that your website is built on a solid foundation of safety and reliability.

Yes, we can create an eCommerce site tailored to your business needs, allowing you to sell products directly to consumers online. It’s important to be transparent about the costs associated with developing an eCommerce platform. Typically, the initial investment can increase the cost of your site by thousands of dollars, along with a significant rise in monthly operating costs and annual renewal fees. This is primarily due to the extensive customization required to integrate your inventory management system with your website, including adding or removing products, which incurs additional costs. Furthermore, operating an eCommerce site means adhering to PCI DSS compliance for online payments, necessitating strict security measures to protect customer information. We’re fully prepared to develop a secure, functional eCommerce site for you, but it’s crucial to understand that the price difference from a standard website is significant due to these additional requirements and services.

Yes, migrating your site to WordPress from another platform is entirely feasible and something we specialize in. The process involves several key steps and considerations:

1. Assessment and Planning: We start by evaluating your current website’s structure, content, and functionality. This helps us understand your needs and plan the migration process effectively, ensuring a smooth transition.
2. Content Migration: We use tools and manual processes to migrate your existing content to WordPress. This includes text, images, videos, and any other media, ensuring your content retains its integrity and SEO value.
3. Design and Theme Customization: We’ll work with you to select a WordPress theme that matches your brand or create a custom theme to replicate your existing site’s design. Our goal is to ensure your new WordPress site reflects your brand identity while offering an improved user experience.
4. Functionality and Plugin Integration: Key functionalities of your original site are replicated or enhanced using WordPress plugins. We carefully select and configure plugins to meet your specific needs, from e-commerce solutions to social media integration.
5. SEO Preservation: We take steps to preserve your SEO rankings during the migration. This includes maintaining URL structures where possible, implementing redirects, and ensuring metadata is transferred accurately.
6. Testing and Quality Assurance: Before going live, we conduct thorough testing to ensure every aspect of your site works as intended. This includes checking the site on various devices and browsers for responsiveness and functionality.
7. Training and Handover: Once your site is ready, we’ll provide you with the training needed to manage your WordPress site confidently or discuss ongoing support options.

Key Considerations:

• Downtime: We aim to minimize downtime during the migration, planning the launch during low-traffic periods if necessary.
• Data Loss: Our meticulous approach aims to prevent data loss, ensuring all content is backed up and securely transferred.
• Custom Functionality: Some custom features on your original site may require custom development on WordPress, which we can handle for you.
• Cost: The complexity of the migration process can affect cost, which we’ll discuss upfront to ensure transparency.